Epicor understands that if you are going to run your business on Epicor Express, you need assurances around the performance, availability and security of the solution. To ensure confidence and trust, Epicor has made significant investments in processes, resources, and technology, including:
- System hosted in a tier-one SAS70II certified datacenter.
- A global operations team monitors and manages the system 24x7x365.
- Guaranteed 99.5% or greater system availability.
- High availability/failover capabilities.
- Data backed up and stored in multiple geographic locations.
- Secure socket layer (SSL) to ensure secure end to end communications.
Further, Epicor backs up the service with a contractually guaranteed Service Level Agreement (SLA).